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Smart Apprenticeship Solution - Our Team

Board of Directors

The Board of Smart Apprenticeship Solutions meets quarterly and is kept up to date monthly by the Chief Executive Officer (CEO) by way of email.  The role of the Board as a collective is to direct the CEO and set the parameters in which to run the company. 

Kellie Howard

CEO

The Chief Executive Officer (CEO) is responsible for SAS’s overall daily operations and for finding ways by which the company can become more productive in the long-term. The CEO reports regularly to the Board of Directors, attends all Board Meeting and liaises with the CFO, GTO Manager and staff.

Paul Miles

Director

Paul Miles, Managing Director of The BUSY Group, has been with BUSY since January 2007, initially as Deputy CEO and then appointed as CEO in July 2012, and then Managing Director. Paul has a degree in Law from Cardiff University, Wales, however retrained as an accountant within the energy industry and is a Fellow of the Association of Chartered Certified Accountants (ACCA). Between leaving the energy industry and joining BUSY, Paul worked in the financial services sector for major banking and insurance organisations in Australia and the UK.

Leonie Carlile

Group - Chief Executive Officer - The BUSY Group

Leonie brings to the team a background of senior management experience in both Human Resources and broader Business Management. Commencing her career as an Officer in the Australian Army, Leonie has worked across a range of sectors, including Manufacturing, Government, Resources and Community Services. Leonie holds a BA (Economics & Politics), MBA (Human Resources) and Post Graduate qualifications in Accounting.

Les Tomich

Director

Meet our Teams

Ormeau

Beaudesert

Cairns

North Lakes

Leadership Team

Rhiannon Pink

GTO Manager

Rhiannon Pink

Rhiannon’s journey in the skills and training industry began as a gap year business trainee with Squad Employment and Training, the sister GTO within Busy Skills. She originally planned to gain real-world experience before heading to university, but one year turned into ten.

Today, Rhiannon leads the Group Training Organisation (GTO) entities within BUSY Skills, overseeing the employment and development of more than 1,000 apprentices and trainees each year. Her focus is on creating meaningful pathways for young people, ensuring they feel supported, safe, and inspired to achieve their goals.

Kylie Grove

People & Safety Manager - Group Training

Kylie Grove

As the People and Safety Manager, Kylie is focused on creating a workplace where everyone feels valued, supported, and safe.

In a Group Training Organisation, people are at the heart of everything we do — from our apprentices and trainees to our host employers and staff

Together, we’re building a safe, inclusive, and rewarding environment that helps every person reach their full potential.

Ormeau

Grace

Wingfield

Admin Officer

Grace Wingfield

Grace has just recently joined the team in Ormeau as the Admin Officer who is responsible for recruitment, screening and interviewing candidates prior to their apprenticeship role.

Originally from New Zealand, She has a background in marketing, payroll, finance and previous administrative rolls.

Natasha Bush

Snr Finance & Payroll Officer

Natasha Bush

Tash commenced with Smart Apprenticeship Solutions in 2007 joining the Client Consultant team in her first ever administration role, eventually cross training with the Finance & Payroll team to become a Finance & Administration Officer.

Having completed a dual Diploma of Business & Diploma of Management, Natasha has recently been promoted to Senior Finance & Admin Officer.

Anne

Smith

Admin Officer

Anne Smith

Anne joined the team at Smart Apprenticeship Solutions in 2020, bringing her extensive experience to the organisation after working in the Group Training industry for over 17 years.

Her current role is working all areas within Administration, which is a big change from her previous roles but Anne believes that “you are never too old to learn new processes.”

“ I’m really happy working with the Smart team as it is a friendly family type of environment and I look forward to the new challenges that come my way every day.”

Neza

Billingsley

Marketing Coordinator

Neza Billingsley

Neza joined the Ormeau Office late 2025 to uplift the brands online presence and from there has inspired many apprentices to be a part of representing Smart apprenticeship Solutions.

With a Certificate in Digital Marketing, She gets to combine creativity and strategy to share the amazing things happening at SMART Apprenticeship Solutions. Her passion is capturing real stories, celebrating apprentice journeys, and connecting with people who are as passionate about growth as we are.

Nina

Mobbs

Field Officer

Nina Mobbs

Nina joined the Ormeau team late 2025 but isn't new to the industry. She's had 8-9 years in the GTO world and is ready to bring her skills to Smart.

She's been passionate about helping youth achieve their career goals through apprenticeships and traineeships since the start of GTO journey. If you see her out in the field give her a wave!

Cerys

Stuart

Senior Finance Officer

Cerys Stuart

Originally from Wales, Cerys emigrated to Australia in 2009.

With over 25 years of accounting experience including extensive RTO and Construction industry experience, Cerys joined the team in 2025 as the Senior Finance Officer of the Busy Skills Group.

Madison

Willams

Field Officer

Madison Willems

Madison has recently joined the team in Ormeau as a Field Officer who looks after apprentices and trainees completing their trade.

Madison comes with a previous background in the training sector. She brings energy and knowledge to the team and you'll see her out in the field, if you do make sure to say hi!

Jai

Sanders

Health & Safety Officer

Jai Sanders

Jai came in with a Certificate IV in Work Health and Safety and brings extensive hands-on experience across a wide range of trades, allowing him to offer practical and realistic WHS guidance that goes beyond theory. His time working on the tools has allowed his strong understanding of industry-specific risks, compliance requirements, and the everyday challenges faced by workers and business owners on site.

He'll deliver safety solutions that improve workplace safety standards, reduce incidents, and help businesses build a strong safety culture

Beaudesert

Michelle Regan

Administration Officer and Receptionist

Michelle Regan

Michelle is our go-to admin guru. She the voice you'll most likely hear when you call our national office number They call her a jack-of-all-trades because she's worn the title of lady-tradie, realtor, hairdresser, plumber and even Chicken Farmer.

She completed her first apprenticeship at 29! In all of her careers she's had on-the-job learning at the heart. As an administration officer at SAS Michelle enjoys being a part of the team providing important ‘house-keeping’ services and ensuring that our host employers, apprentices and trainees are provided quality customer service and care.

Marina Fenwick

Payroll and Administration Officer

Marina Fenwick

Commencing with SAS in November 2024, Marina hails from North Queensland and is now based in the Beaudesert Office in SEQ. Marina brings with her experience in Payroll Administration, Rostering Coordination and general Administration skills.

With an eye for detail, Marina is well suited and available to assist our Apprentices with their Payroll enquiries as a member of ‘Team Payroll’ ensuring our Apprentices receive their pays weekly and on time.

Cairns

Chloe Anderson

Payroll & Administration Officer

Chloe Anderson

Chloe has been with Smart Apprenticeship Solutions since the merger in July 2023. She comes from a background of Management, with Recruitment Consultancy, Business Development, and Payroll and Finance experience.

Worked in both Registered Training Organisations, and Group Training Organisations in a dual role with Skill360 before the merge. She enjoys working as part of a team and loves meeting new people. Always happy to assist and help with anything needed.

Jodie Barrett

Field Officer

Jodie Barrett

As one of our longest serving staff, just recently awarded 20 years of service! Jodie is the bright happy face that all of our apprentices and trainees in Cairns connect with throughout their time with SAS.

As an Employment Officer, Jodie recruits our new apprentices, places them with a great host employer and then liaises with both the host and the apprentice throughout their apprenticeship, ensuring our apprentice has the care and support needed at all times.

North Lakes

Paul Pearce

Business Developer

Paul Pearce

Paul, our business developer joined the team in May of 2025 & is genuinely driven to support businesses who are looking to hire an apprentice.

Paul comes from a background of previous experience in the group training industry and continues to guide, mentor and encourage apprentices, trainees & employers to continue to build futures in Queensland

His passion is mentoring young people and ensuring successful outcomes for both employers and apprentices.

Sam

Read

Field Officer

Sam Read

Sam has joined the team at smart in our North Lakes Office but isn't a rookie. He's results-driven with experience in recruitment, professional B2B relationships & has experience supporting apprentices, trainees, across the employment services and labour hire industries.

His passion is mentoring young people and ensuring successful outcomes for both employers and apprentices.

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