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Smart Apprenticeship Solutions - Our Team

Board of Directors

The Board of Smart Apprenticeship Solutions meets quarterly and is kept up to date monthly by the Chief Executive Officer (CEO) by way of email.  The role of the Board as a collective is to direct the CEO and set the parameters in which to run the company. 

Cassandra Horan

Acting CEO

Cassandra Horan leads Smart Apprenticeship Solutions as Acting CEO, overseeing all strategic operations and driving long-term organisational growth. With deep expertise in the apprenticeship and workforce development sector, she works closely with the Board of Directors and senior leadership to ensure the company’s continued success.

Paul Miles

Director

Paul Miles, Managing Director of The BUSY Group, has been with BUSY since January 2007, initially as Deputy CEO and then appointed as CEO in July 2012, and then Managing Director. Paul has a degree in Law from Cardiff University, Wales, however retrained as an accountant within the energy industry and is a Fellow of the Association of Chartered Certified Accountants (ACCA). Between leaving the energy industry and joining BUSY, Paul worked in the financial services sector for major banking and insurance organisations in Australia and the UK.

Leonie Carlile

Group - Chief Executive Officer - The BUSY Group

Leonie brings to the team a background of senior management experience in both Human Resources and broader Business Management. Commencing her career as an Officer in the Australian Army, Leonie has worked across a range of sectors, including Manufacturing, Government, Resources and Community Services. Leonie holds a BA (Economics & Politics), MBA (Human Resources) and Post Graduate qualifications in Accounting.

Les Tomich

Director

Meet our Teams

Client Relations

Admin Team

Finance & Marketing

Leadership Team

Rhiannon Pink

GTO Manager

Rhiannon Pink

Rhiannon’s journey in the skills and training industry began as a gap year business trainee with Squad Employment and Training, the sister GTO within Busy Skills. She originally planned to gain real-world experience before heading to university, but one year turned into ten.

Today, Rhiannon leads the Group Training Organisation (GTO) entities within BUSY Skills, overseeing the employment and development of more than 1,000 apprentices and trainees each year. Her focus is on creating meaningful pathways for young people, ensuring they feel supported, safe, and inspired to achieve their goals.

Kylie Grove

People & Safety Manager - Group Training

Kylie Grove

As the People and Safety Manager, Kylie is focused on creating a workplace where everyone feels valued, supported, and safe.

In a Group Training Organisation, people are at the heart of everything we do — from our apprentices and trainees to our host employers and staff

Together, we’re building a safe, inclusive, and rewarding environment that helps every person reach their full potential.

Client Relations

Nina

Mobbs

Field Officer

Nina Mobbs

Nina joined the Ormeau team late 2025 but isn't new to the industry. She's had 8-9 years in the GTO world and is ready to bring her skills to Smart.

She's been passionate about helping youth achieve their career goals through apprenticeships and traineeships since the start of her GTO journey. If you see her out in the field give her a wave!

Grace

Wingfield

Admin & Recruitment Officer

Grace Wingfield

Grace has just recently joined the team in Ormeau as the Admin & Recruitment Officer who is responsible for recruitment, screening and interviewing candidates prior to their apprenticeship role.

Originally from New Zealand, She has a background in marketing, payroll, finance and previous administrative rolls.

Jodie

Barrett

Employment Officer

Jodie Barrett

As one of our longest serving staff, just recently awarded 20 years of service! Jodie is the bright happy face that all of our apprentices and trainees in Cairns connect with throughout their time with SAS.

As an Employment Officer, Jodie recruits our new apprentices, places them with a great host employer and then liaises with both the host and the apprentice throughout their apprenticeship, ensuring our apprentice has the care and support needed at all times.

Joshua

Amarille

Employment Officer

Joshua Amarille

New to the team and based in our Cairns office, Josh brings years of knowledge from recruitment and relationship building.

He's always in for a joke and a laugh so if you see him - He's the go-to guy in Cairns for recruitment and business needs.

He has grown up in Cairns and has a strong connection to the community.

Contact him for any business needs in Cairns!

Olivia

Bye

Field Officer

Olivia Bye

Thomas

Coupe

Field Officer

Thomas Coupe

New to the team, Tom brings a wealth of hands-on experience from owning and running his own residential renovations business, as well as consulting with trade businesses across the country to help them grow and scale. He's energetic, fun, and always thinking outside the box — Tom is the kind of person who gets things done and makes the process enjoyable along the way. He's your go-to guy for making sure everything runs smoothly between host employers and apprentices.

Admin Team

Michelle

Regan

Receptionist & Administration Officer

Michelle Regan

Michelle is our go-to admin guru. She the voice you'll most likely hear when you call our national office number They call her a jack-of-all-trades because she's worn the title of lady-tradie, realtor, hairdresser, plumber and even Chicken Farmer.

She completed her first apprenticeship at 29! In all of her careers she's had on-the-job learning at the heart. As an administration officer at SAS Michelle enjoys being a part of the team providing important ‘house-keeping’ services and ensuring that our host employers, apprentices and trainees are provided quality customer service and care.

Anne

Smith

Admin Officer

Anne Smith

Anne joined the team at Smart Apprenticeship Solutions in 2020, bringing her extensive experience to the organisation after working in the Group Training industry for over 17 years.

Her current role is working all areas within Administration, which is a big change from her previous roles but Anne believes that “you are never too old to learn new processes.”

“ I’m really happy working with the Smart team as it is a friendly family type of environment and I look forward to the new challenges that come my way every day.”

Finance & Marketing

Chloe Anderson

Payroll & Administration Officer

Chloe Anderson

Chloe has been with Smart Apprenticeship Solutions since the merger in July 2023. She comes from a background of Management, with Recruitment Consultancy, Business Development, and Payroll and Finance experience.

Worked in both Registered Training Organisations, and Group Training Organisations in a dual role with Skill360 before the merge. She enjoys working as part of a team and loves meeting new people. Always happy to assist and help with anything needed.

Neza

Billingsley

Marketing Coordinator

Neza Billingsley

Neza joined the Ormeau Office late 2025 to uplift the brands online presence and from there has inspired many apprentices to be a part of representing Smart apprenticeship Solutions.

With her background in Digital Marketing, She gets to combine creativity and strategy to share the amazing things happening at Smart Apprenticeship Solutions. Her passion is capturing real stories, celebrating apprentice journeys, and connecting with people who are creating impact

Natasha

Bush

Snr Finance & Payroll Officer

Natasha Bush

Tash commenced with Smart Apprenticeship Solutions in 2007 joining the Client Consultant team in her first ever administration role, eventually cross training with the Finance & Payroll team to become a Finance & Administration Officer.

Having completed a dual Diploma of Business & Diploma of Management, Natasha has recently been promoted to Senior Finance & Admin Officer.

Cerys

Stuart

Finance Manager

Cerys Stuart

Originally from Wales, Cerys emigrated to Australia in 2009.

With over 25 years of accounting experience including extensive RTO and Construction industry experience, Cerys joined the team in 2025 as the Senior Finance Officer of the Busy Skills Group.

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